Tag: MINISTRY OF CONSUMER AFFAIRS

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NO Hotels and Restaurants can force consumer to pay service charge: Central Consumer Protection Authority

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The Central Consumer Protection Authority (CCPA), has been established under the Consumer Protection Act, 2019 to regulate matters relating to violation of rights of consumers, unfair trade practices and false or misleading advertisements which are prejudicial to the interest of public and consumers and to promote and enforce the rights of consumers as a class. […]

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The Consumer Protection Act, 2019 (“New Act”)

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The Consumer Protection Act, 2019 (“New Act”) Notification No. S.O. 2351(E) dated 15th July 2020 The Consumer Protection Act, 2019 (‘New Act’) received the assent of the President of India and was published in the official gazette on 9th August 2019. This New Act will replace the old Consumer Protection Act, 1986 (‘Old Act’). The New […]

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