Category: Telecommunications

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User-friendly registration of Unsolicited Commercial Communication (UCC) complaints, Preferences and Consents through Mobile Apps and Web portals of Access Provider

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On 24 June 2024, the Telecom Regulatory Authority of India (TRAI) has issued the directions, simplifying and improving regulatory compliance for Unsolicited Commercial Communication (UCC) through Mobile Apps and Web Portals of Access Providers. Context- The Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR, 2018) aimed to control Unsolicited Commercial Communication (UCC) by facilitating mechanisms […]

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Chronology of Timelines to Implement New Regulatory Framework 2020 of TRAI

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TRAI had notified various regulatory frameworks in the year of 2017 pertaining to Broadcasting and Cable Services, Standards of Quality of Service and Consumer Protection and Tariff Order which were amended in year 2020. The framework is commonly referred as New Regulatory Framework 2020. TRAI was of the opinion that it is necessary to give […]

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